Neil Hymans

This humorous and entertaining presentation confronts serious issues posed by the increased use of email, highlighting both catastrophic mistakes and best practice strategies. It creates a timely awareness of email issues that concern every person in insights for using this essential tool for greater benefit. Effective Email is based on extensive research conducted in Australian workplaces, and is updated constantly to reflect current trends and presentation covers key concepts including:


Why email is fundamentally different from any other communication medium in the workplace.
How people commonly misuse email and the resulting hidden costs
The risks to your company associated with email, particularly through a lack of understanding of confidentiality issues.
Practical strategies that your staff can apply to get more out of email in less time.


The presentation addresses authentic workplace situations that you and your staff face every day. You will learn about the costs generated by common email personalities, such as:

The Copier - who circulates everything to everyone
The Bureaucrat - who puts everything in writing
The Joker - who shares humour by email
The Chatterbox - who conducts dialogue exclusively by email, no matter how trivial

Effective Email covers specific instances of when email is the right tool to use and when other means of communication are more appropriate. And for those occasions when email is right, you will also benefit from straight forward tips on communicating more effectively and efficiently.

Effective Email is Presented by Neil Hymans. He is one of Australia's foremost authorities on electronic communication in the workplace and a respected speaker and writer on the subject.

His clients include:
Department of Education, WA Small Business Development Corporation, Australian Direct Marketing Association, New Zealand Direct Marketing Association, The Institute of Chartered Accountants, Vodaphone, Seven Network, Clough Engineering, Ericsson, the Mortgage Gallery and Handisoft Software.

Neil is also a media regular whose articles appear in Australia's leading professional publications.